Returns & Exchanges
At People's Choice Beef Jerky, we stand behind the quality of our handcrafted snacks and want you to be completely satisfied with your order. Due to the perishable nature of our food products, we offer a satisfaction guarantee to ensure every customer has a premium snacking experience.
Contact Our Team
If you are unhappy with your purchase for any reason, please email our customer service team within 30 days of delivery with your order number and details about the issue.
Provide Feedback
To help us maintain our high standards, please include a brief description or photos of the product if there was a quality concern or shipping damage.
Review & Approval
Our team will review your request promptly; since we cannot accept physical returns of food items for safety reasons, we will determine if a replacement or refund is appropriate.
Resolution
Once approved, we will issue a credit to your original payment method or ship out a fresh batch of jerky at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing